Frequently Asked Questions

How do I get services?

Healthy Families of Clallam County accepts walk-ins, phone calls (our Crisis Line is open 24/7/365), and messages left on our website.
CRISIS LINE: 360-452-HELP (4357)

Do I need to report to law enforcement before I access your services?

Healthy Families of Clallam County assists victims regardless of whether they reported the incident or not (victims interested in Crime Victim Compensation would need to report to law enforcement before utilizing that service). Our services are client-driven and our advocates prioritize helping victims move forward in ways that suit each individual's needs.

What are the differences between protection orders?

There are many different types of orders, and it may be confusing to know which one to file. A no contact order is filed by a judge as part of a criminal proceeding. A civil protection order is filed by the victim even if the person being filed against has not been charged with a crime. For more information on the types of protection orders, visit https://wscadv.org/wp-content/uploads/2015/06/WA-State-Civil-Safety-Order-Comparison-Chart.pdf

How do I know if I qualify for housing?

Women with children actively fleeing domestic violence receive priority status for our housing. When our housing is full, we are able to provide emergency hotel/motel services to those that qualify. Healthy Families of Clallam County is also able to provide information and referrals for other emergency housing options in the area.

Is it safe to use your services?

Our services are free and completely confidential. Victims are treated without discrimination on the basis of their age, gender, ethnicity, nationality, disability, religion, sexual orientation, unique family structure, veterans' status, language, marital status, pregnancy, race, national origin, socioeconomic status, color, etc.

What if I don't know how the court system works?

All advocates at Healthy Families of Clallam County are able to accompany victims to court to assist with filing, finding the right court room, getting copies of orders, attending meetings with prosecution, trial prep, etc. Our advocates are knowledgeable about court processes and will gladly assist in explaining how the process works for each victim.

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